At EINS we believe in Customer Delight, offering our clientele continuous technical support We are committed to offering the best support and have a highly skilled and enthusiastic Assist team available Monday to Saturday, 9 am to 7 pm via remote connectivity, Call, E mail, Skype and On site assist.
Given the nature of the security industry, we ensure to offer timely technical support to all our Partners Clients Remote Connectivity makes troubleshooting problem resolution quicker Problems are solved 75 faster on the first contact, providing a superior level of customer service for our clients.
As our high performance and cost effective Software solutions are generally integrated into higher level solutions, we also provide Onsite Technical, Integration and Post Installation support to our customers and integration partners EINS Team assists integrator or in house administrators in installing and deploying your EINS solution With high end solutions in modular architecture, EINS Team also creates recommendations aligned with EINS best practices to optimize your system
The mission of EINS Educate is to empower the people in the work community to successfully design, sell, implement & Support effective Product & Services. Our vision is to grow the number of people globally who have proven expertise in the design and implementation of EINS solutions.
EINS Educate provides knowledge through multiple programs. The EINS Partner Certification Program (EPCP) is designed to equip Dealers, Integrators, Distributors, Architects, Engineers, and other Security Practitioners with the knowledge needed to design, install, and support Open Architecture Access & Identity Management solutions.
With this we also provide specific In Person training for Sales which helps you pitch in the right product & solutions to different industry verticals & helps in winning the customer with technically advance & cost effective options. Sales / Support Trainings are organized regularly at our EINS office in Mumbai, India & are also offered in various other cities Nationally & Internationally through our Distributors worldwide. With an option of Onsite training we also offer the same at our partners end to train their team in large groups.
